Multi-Factor Authentication

In an effort to improve our services to clients, bolster security and bring Clinic Manager in line with the POPI Act, we have recently introduced a new feature that allows for multi-factor authentication when logging into the program.

What is multi-factor authentication?

Multi-factor authentication is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong identity and access management policy. Rather than just asking for a username and password, MFA requires one or more additional verification factors, which decreases the likelihood of a successful cyber-attack.

How would this work with Clinic Manager?

If activated at your facility, a user will receive an SMS notification when logging into the program. This SMS will contain a one-time PIN that must be entered in order to gain access to the system.

Why should I sign up?

As we have learnt from our other corporate clients, MFA seems to be a necessary requirement from their Insurance policies that they have put in place to protect them from such ransomware attacks or breaches in their patient data. Activating this feature proves you as a business had taken additional steps to further protect your patients confidential information and adds a superior level of added security ensuring only the pre-autorised user can access Clinic Manager.

What will this cost me?

There is no additional cost to activate this service aside from the cost of SMS credits, which cost 40c each. Based on your previous staff login data, we can provide you a monthly estimate for this feature.

How do I sign up?

Simply let us know by phone or e-mail that you wish to activate this service and we will turn it on for you.

We look forward to providing you more new and improved services in the future!